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FAQ

Have questions about our services? We've got you covered. Browse through our frequently asked questions to find answers to common queries about our pet care offerings.

Q. What services does I Care 4 Your Pets offer?

A. We offer the following services:

  • Pet sitting services, where one of the team comes to your home during daylight hours to feed, play, and clean up after your animals.

  • Dog walking services, where one of the team takes your pooch for either a 30 min or one hour walk.

  • Pet Taxi services, where the team can help transport your animals to and from the vet.

Q. What services does I Care 4 Your Pets NOT OFFER?

A. Our team does not offer overnight stays in your home, or in their own homes. We do not offer doggy daycare either.

Q. What hours do the I Care 4 Your Pets team work?

A. Our team work 7 days a week, during daylight hours.

Q. How do I book a service with I Care 4 Your Pets?

A. All new clients are required to book a Meet and Greet session before booking a dog walking or pet sitting service. These sessions allow us to meet your animals and obtain all the information we need to give your animals the best care. These sessions also give you the chance to meet us, and make sure you are happy to proceed with a booking. Meet and Greet sessions can be booked by selecting 'Book' from the menu on this website, and then choosing 'Meet and Greet' services.

Q. Do you do last minute bookings?

A. Our services at I Care 4 Your Pets are extremely popular, and we often book out weeks (even months) in advance. We will always try to accommodate your bookings where we can, however, if it is your first time booking a pet sit, you will need to book a minimum of 2 weeks prior to going away. This is so we have enough time to arrange a meet and greet and get all the appropriate paperwork completed to ensure the best care for your pets.

Q. How long will the team take to get back to an enquiry?

A. As the team tends to all kinds of furred, feathered and scaly clients, we ask that you please give us three business days to respond to any inquiries.

Can't find what you're looking for? Feel free to reach out to our team for personalised assistance, but please allow three business days for them to get back to you.

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